Cempresso, a platform designed to tackle most common business challenges
Use Cempresso for process automation and customer engagement to resolve the toughest difficulties - fast and easy.
Customer Service Process Automation
Empower your agents with automated diagnostics, guided step by step workflow and intuitive access to all required information in one tool, to reduce repeated interactions and facilitate fast resolution.
Enterprise Process Automation
Combine all our products for seamless transition within levels involved in the process and improve the process based on efficiency and success rate of each remedy.
Our Virtual Agent empowers end-customer or employees through enhanced self-service over NLP based chatbot, web, mobile app, IVR, etc.
Empower agents with automated background investigation and root cause analysis, 360 service visibility, as well as a unique automatic remedy and guided support concept via various channel interfaces.
Digital On-Boarding and Order Management
Choose the customer-centric approach to on-boarding that spans information capture, identification, verification, and fulfilment. Our solution enables businesses to automate the customer onboarding journey and improve satisfaction.
Cempresso Chatbot enables fast and easy access to various information for customers and employees – when they need it and through different channels.