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How Customer Relationship is changed in the Telco business

Relación Cliente, one of the most influential magazines in Spanish language, met us at Mobile World Congress, the biggest gathering of professionals in the mobile industry.

The discussion revolved around the many changes that the introduction of low latency and high capacity networks will bring to the mobile services and to the development of the IoT business. These changes will have a significant impact on the concept of Service Assurance and Customer Support. Bulb Technologies is ready to capture the opportunities and to deliver a consistent and agile user experience across all channels.

Read the full interview here

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