In the last couple of decades, the technology available to companies around the world has accelerated at an incredible pace. On one hand, this innovation offers endless opportunities to companies. You can now support customers and agents alike with virtual agents or implement IoT technology to collect information about tools in real-time.

On the other hand, IT teams are under increasing pressure to stay ahead of the curve with new technology and make sure everything continues working as it should. Fortunately, just as the tech landscape evolves, the IT environment has begun to transform too. Not so long ago, IT teams could only rely on specialist employees to support the consistent development of the digital landscape.

Now, low-code and no-code applications mean any employee can make a difference to a company’s operations.

Currently, low code applications represent one of the most significant parts of the digital transformation roadmap for many companies. Gartner predicted that technology for low code development would reach a value of $13.8 billion by the end of this year (2021). Gartner also believes that the rise of more accessible coding solutions will enable a new range of trends in the digital world.

According to market leaders, low code solutions will be at the heart of things like hyper automation, real-time optimization of network performance, and enhanced customer service strategies. Low code represents a powerful opportunity for today’s brands because it reflects the need for a changing digital environment. Complicated custom-code applications don’t match the agility and speed that companies need today. We’re all looking for solutions that allow us to adapt and change more efficiently.

The low code environment replaces complex BPM suites that required excessive maintenance in the past. According to Forrester, companies can achieve an average ROI of around 288%, just by switching to low code innovations. Let’s explore how low-code application benefits can impact your business.

This is probably the most obvious benefit of the low-code environment. When you’re not reliant on complex custom coding for your business development, you can move with far more agility. Speed has always been an important metric for companies. Telecommunications companies need to operate with speed to stay ahead of new demands for call quality and communication channels.

Business leaders in banking need the agility to transform with new requests for enhanced security, better financial tracking, and improved regulatory support. Low code technology makes software development up to ten times faster than traditional methods, according to John Rymer from Forrester. Imagine what you could do if you could implement new innovative strategies into your organization up to 10 times faster than normal. That’s the perfect way to instantly outshine the competition.

Low code functionality is faster because it’s built for quick, convenient changes. Most applications come with pre-built user interfaces where you can design workflows and business models based on pre-existing logic. There’s drag and drop functionality when creating cross-platform apps, and handy APIs that you can easily implement to connect third-party tools and solutions.
Some low code offerings even come with one-click application delivery, to track the changes in your landscape and handle database scripts and deployments for you.

Appearing hand-in-hand with agility as a top benefit of low code applications is flexibility. Today’s companies are dealing with a rapidly changing environment, defined by ever-evolving customer expectations and industry technology. Studies show that the pandemic has accelerated digital transformation by about 7 years, and most companies are struggling to keep up with the pace.

Low code applications empower everyone in the business to make a change and respond to market opportunities with innovative, digital solutions. Through low code initiatives, companies can pivot to address abrupt updates to the market. For instance, if a pandemic stops you from sending engineers straight to your customers when something goes wrong with their technology, you can implement a self-service troubleshooting solution to diagnose the issues from a distance.

If you discover your customers prefer interacting with you over chat, rather than contacting you over the phone, you can implement new chat channels within a matter of minutes in your contact centre, and even create chatbots to help you handle increases in demand.
Low code technology enables everyone in the organization – not just the tech specialists – to take advantage of microservices, containers, and other fast-paced solutions for digital transformation.

As mentioned above, one of the biggest challenges for companies in the modern landscape involves discovering ways to stand out in the current marketplace. Low code solutions could be the key to delivering better customer experiences at speed and showcasing your ability to innovate. Both of these factors give you a great way to set yourself apart in the current marketplace.

For instance, enterprise process automation solutions enabled with low code solutions means that you can automate more of the repetitive work that could be taking up essential employee time. When these tasks are automatically handled by a bot or AI service, your team members have more time to focus on things like developing amazing new products or offering fantastic customer care.

When you need to bring more team members into the enterprise to assist with customer service, you can also use your low code solutions as a quick way to onboard and train your employees in everything from SMS contact centre responses to tracking common problems in software.
You’ll also see your impact on the market and customers begin to change thanks to an increased ability to innovate at all levels of the business. Today, many companies struggle to hire the skilled developers they need to pursue goals in digital transformation. Fortunately, the speed and simplicity of low code solutions mean that junior developers and technology innovators can build their own apps and solutions to improve performance.

If your entire team has the ability to implement tech transformations at any moment to improve service, customer experience and efficiency, your business can evolve a lot faster.

According to Gartner, by 2024, around 65% of all application development activity will come from low code applications. The low code environment will provide today’s business leaders with the solutions they need to move at speed within a changing environment and ecosystem. With low code, you can empower your entire workforce, and make sure you’re always on the cutting edge.

Low code leads the way to quick solutions to common business problems, by ensuring that anyone can implement new technology to boost productivity or overcome issues. At the same time, it brings an end to problems like Shadow IT, where developers and tech enthusiasts find themselves looking to unsupported technology and tools to get the services, they need in the business world. This improves the overall security and manageability of the business too.

All the whole, the low code environment will be paving the way to a new future for developers, where we can constantly discover new opportunities in things like hyper-automation, process development, and workflow management. As Gartner and other market leaders note, low code solutions could be the key to unlocking more effective guided workflows that bring employees and machines together more efficiently.

Every business will have its own experience of the low code environment.

The good news is that no matter what industry you’re in, you can expect to see a beneficial result from low code solutions. Adapting to the marketplace will become much easier, and you’ll finally have the tools you need to not only get ahead of the competition but stay there.

Connect with Bulb Technologies today to discover what our low code platform Cempresso can do for you.