The Ultimate Guide to Launching a Process Automation Project
As companies search for ways to make businesses more efficient, productive, and effective, automation has risen to the top of the must-have investment list. According...
The Benefits of Low Code Applications
In the last couple of decades, the technology available to companies around the world has accelerated at an incredible pace. On one hand, this innovation...
The impact of IoT on Customer Engagement
Most consumers connect with smart devices on a daily basis. Whether they’re asking their smart speaker to play their favourite workout tunes, or they’re asking...
Quick Digital Strategies to Improve Customer Experience
Not only are 86% of buyers willing to pay more for an excellent customer experience, but the more an item costs, the more they’re happy...
Why Enterprises Need Low-Code Applications
Gartner announced that low-code development technologies would rise to a value of $13.8 billion in 2021 and that the future would be defined by low-code...
IoT data and automation - connecting the dots
Connected devices are on the rise. Wherever you go these days, there are smart devices to simplify your life. Whether it’s a smart speaker that...
Unleashing the power of business with workflow automation enhanced with AI and ML
Automate anything, transform everything As businesses and their teams grow increasingly complex, the demand for simple, streamlined, and intelligent workflows has never been greater. With...
Embracing Hyper Automation: The New Age of Intelligent Automation
Identified by Gartner as the number one strategic technology trend for 2020, hyper automation is a concept in the early stages of rapid industrial growth....
Automating Customer Care Troubleshooting and Diagnostics
The Rise of Automation for Customer Care In recent years, we’ve seen a rapidly growing adoption of all kinds of intelligent tools, from artificial intelligence...
Bulb Technologies Welcomes Luc Cavelier as CSO
Leadership team changes Regional technology leader, Bulb Technologies, is excited to announce that Luc Cavelier is joining its leadership team. Cavelier also holds a position...
Bulb & Agama’s innovative solutions support A1 Hrvatska in its digital transformation
A1 Hrvatska case study In recent years, customer habits and expectations have rapidly changed and evolved. As a result, operators and service providers have an...
Bulb secures €7m investment through a strategic partnership with M + Group
The new strategic collaboration confirms Bulb's position as a regional technology leader in the segment of digitalization and automation of customer care processes Bulb secured...
Creating an outstanding experience with Cempresso Customer Care
A1 Slovenia case study Throughout the years, customer habits and expectations have been changing and evolving. Customers are accustomed to experiences they receive from big...
Bulb Technologies starts a new journey with IPKO
We are excited to announce our latest collaboration. In the following months, we will work on the implementation of our flagship product Cempresso Customer Care...
Bulb extends DACS customers footprint to North-Western Europe market
We are very proud to announce that Fluvius has chosen Bulb as a vendor for the CPE provisioning solution and joins a long list of...
Bulb Technologies started preparations for CEMPRESSO exhibit at Call Center World 2020 and Mobile World Congress 2020
We are thrilled to announce that Bulb Technologies will exhibit at Mobile World Congress 2020 in Barcelona, as well as Call Center World 2020 in...